Welcome to DigiCart. By purchasing any product or service from our website, you agree to the following Terms & Conditions. Please read them carefully before making a purchase.

1. Acceptance of Terms

By accessing our website and purchasing any digital product, subscription, account, top-up service, or related service, you agree to comply with and be bound by these Terms & Conditions.

2. Refund Policy

General Refund Policy

• Customers may request a refund within 3 days (72 hours) of the purchase date.

• Refund requests submitted after 3 days will not be eligible for a refund.

• After the refund period expires, customers may only be eligible for a replacement according to the warranty period mentioned below.

• Approved refunds are processed within 24 to 72 hours and returned through the original payment method whenever possible.

Non-Refundable Services

The following services are strictly non-refundable:

• Account top-up services

• Balance recharge services

• Gift card redemption services

• Any service that has already been successfully delivered

3. Replacement & Warranty Policy

Subscription Products

1-Month Subscription

• Replacement warranty: 14 days

3-Month Subscription

• Replacement warranty: 30 days

6-Month Subscription

• Replacement warranty: 60 days

12-Month Subscription

• Replacement warranty: 90 days

Warranty Conditions

• Replacement warranty applies only if the product stops working due to reasons beyond the customer’s control.

• Warranty does not cover misuse, account sharing, password changes by customers, policy violations, or unauthorized modifications.

• DigiCart reserves the right to verify any issue before approving a replacement.

4. Top-Up Services

• All top-up services are delivered to customer-owned accounts.

• Once a top-up has been successfully delivered, no refund and no replacement will be provided.

• DigiCart is not responsible for account restrictions, suspensions, bans, or blocks imposed by the platform owner.

• Any account action taken by the platform is beyond DigiCart’s control and therefore not covered under warranty.

5. Product Availability

• Product availability may change without notice.

• If a purchased product becomes unavailable, DigiCart may provide a suitable alternative, replacement, store credit, or refund at its discretion.

6. Customer Responsibilities

Customers agree to:

• Provide accurate account and contact information.

• Follow the terms and policies of the original service provider.

• Keep login credentials secure.

• Not misuse purchased services or products.

7. Privacy Policy

Your privacy is important to us.

• We collect only the information necessary to process orders and improve your experience.

• Personal information such as your name, email address, and order details is stored securely.

• DigiCart does not sell, rent, or share your personal information with third parties for marketing purposes.

• Information may only be disclosed when required by law or to complete payment processing and order fulfillment.

8. Payment Security

• All payments are processed through secure payment methods.

• DigiCart does not store sensitive payment information such as credit card details on its servers.

• We take reasonable measures to protect customer information and transactions.

9. Limitation of Liability

DigiCart shall not be liable for:

• Service interruptions caused by third-party providers.

• Platform policy changes.

• Account suspensions or terminations by third-party services.

• Losses resulting from misuse of purchased products.

• Indirect, incidental, or consequential damages arising from product usage.

10. Changes to Terms

DigiCart reserves the right to update or modify these Terms & Conditions at any time without prior notice. Continued use of our services after changes are posted constitutes acceptance of the updated terms.

11. Contact Information

For support, warranty claims, refund requests, or general inquiries, please contact us:

Email: support@getdigicart.com
Website: www.getdigicart.com

By purchasing from DigiCart, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.